Manufacturer's Warranty

Best Price Guarantee

Lafantaisie Dock is making every effort to offer you its most competitive prices through its best price guarantee on its fixed, semi-floating, or floating docks. If an equivalent product is sold by a competitor at a lower price, we will adjust the price and offer you an additional discount of 5%.

Conditions

  1. Proof of competitive price:

    An original copy of the competitor's printed or digital proof of price must be presented to benefit from our policy.

  2. Product verification:

    The product must be identical in terms of configuration, size, color, material, buoyancy

  3. Product and price validation:

    • The product must not be a special order.
    • The product must be new.
    • The price displayed must be in Canadian dollars.
    • The price must be final, including shipping, customs, handling fees, etc.
    • The product must not be on clearance.

Products offered by individuals or on individual selling websites are not accepted.

Additional terms and restrictions may apply.

For more details, please consult a member of our in-store team or contact our customer service.

Structures and Accessories

Lafantaisie Dock offers a 10-year warranty on its aluminum structures and their QL series welds*, a 5-year warranty on its Advantage series structures and welds*, and a 2-year warranty on all accessories. Solar light rechargeable components are guaranteed for 1 year.

Decking

Due to their organic nature, wood surfaces are not covered by the warranty.

Limitations

To honor the warranty, it is necessary to adhere to the proper use of the products. In cases such as improper installation, poor adjustment, incorrect storage, inappropriate assembly, accidents, pure negligence, or unexpected weather phenomena, the warranty cannot be applied. Physical damage caused by human action or inaction is not covered. Any attempt by a third party other than Lafantaisie Dock to repair, install, or modify our products voids the warranty.

Conditions

In the event of a defect, Lafantaisie Dock undertakes to repair or replace the part if repair proves impossible. It is at Lafantaisie Dock's discretion to determine the procedure. Transport and handling costs are not covered by the warranty. It is the responsibility of the owner of our products to inquire about the storage and maintenance of their goods purchased from Quai Lafantaisie. This full warranty is limited to the original buyer and cannot be transferred.

*The QL and Advantage series are two product lines with separate warranties.